About
I am an IT professional with a strong focus on cloud engineering and DevOps, with hands-on experience building scalable, cloud-native solutions on AWS. Through both my professional role and personal projects, I’ve developed experience with services such as S3, CloudFront, Lambda, API Gateway, and DynamoDB, along with infrastructure as code using Terraform. This portfolio site itself is a fully serverless application deployed using those technologies. Currently working as a Help Desk Analyst, I bring a strong foundation in troubleshooting, systems administration, and user support, while actively expanding my expertise in automation, cloud architecture, and infrastructure design. My goal is to transition into a Cloud DevOps engineering role where I can help organizations modernize and scale their infrastructure.
Cloud Engineer
- Email: naldo617@gmail.com
- City: Boston, USA
- Degree: Bachelors in Computer Science
Skills
Below are the core technologies and tools I use to design, deploy, and manage cloud infrastructure
Certifications
Resume
Academic and Professional History:
Summary
Ronaldo Pardieu
Cloud-focused IT professional with hands-on experience supporting enterprise systems and building cloud infrastructure using AWS and Terraform. Passionate about automation, scalable architecture, and helping organizations modernize their environments.
- Boston, MA
- naldo617@gmail.com
Education
Bachelors of Science, Computer Science
2021 - 2023
Bridgewater State University, Bridgewater, MA
Associates of Science, Liberal Arts
2019 - 2021
Massasoit Community College, Brockton, MA
Professional Experience
Help Desk II
January 2024 - Present
Hebrew SeniorLife, Boston, MA
- Provide Tier 2 support 2,600+ users, troubleshooting hardware, software, and Citrix-related issues across multiple sites
- Image, deploy, and maintain PC's laptops, thin clients, and printers, ensuring proper system upgrades and repairs
- Administer user accounts and permissions in Active Directory, including password resets and account terminations
- Act as escalation point for junior staff, providing technical guidance and support for critical IT issues.
- Troubleshoot and resolve issues with Citrix-based systems, remote connectivity, and local network issues
Cloud Engineer Intern
June 2022 - August 2022
Bain & Company, Boston, MA
- Developed reusable Terraform modules to provision cloud resources across multiple environments
- Implemented CI/CD workflows using GitHub Actions and pre-commit to enforce security and code consistency
- Built and tested env0 deployment templates to standardize infrastructure provisioning
- Worked in Agile Scrum environment and communicated progress through Jira stories and sprint reviews
- Identified and decommissioned unused cloud resources, reducing costs by approximately $20K annually
Software Engineering Fellow
January 2022 - August 2022
Hack.Diversity, Boston, MA
- Selected from a competitive pool of ~200 applicants for a technical fellowship focused on software engineering and professional development .
- Led operations for a team-based software engineering project, coordinating tasks and deliverables across team members
- Strengthened skills in collaboration, Agile methodologies, and full-stack development practices
Contact
Feel free to contact me via LinkedIn or email if you have any questions. Thank you for visiting!
Location:
Boston, MA
Email:
naldo617@gmail.com
Linkedin:
https://www.linkedin.com/in/ronaldopardieu